Returns & Refunds Policy

Last Updated: June 25, 2026

At Vastreymaitri, every piece is thoughtfully crafted with care and attention to detail. We strive to ensure that you are completely satisfied with your purchase.

Returns

We accept returns within 7 days of delivery for eligible products.

To qualify for a return, the item must:

• Be unused, unwashed, and unworn.

• Have all original tags and packaging intact.

• Be free from stains, perfumes, or damage.

• Include the original invoice or proof of purchase.

Items returned without meeting these conditions may not be accepted.

Non-Returnable Items

The following products are not eligible for return or exchange:

• Made-to-order or customized products.

• Gift cards.

• Products marked as "Final Sale."

• Items damaged due to improper use, washing, or handling by the customer.

Exchanges

We offer exchanges for:

• Incorrect size (subject to availability).

• Wrong product received.

• Defective or damaged products received.

Please contact us within 48 hours of delivery if you receive a damaged, defective, or incorrect item. Supporting photos or videos may be required.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method within 5–7 business days.

• Shipping charges are non-refundable unless the return is due to our error.

Order Cancellation

Orders can be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

Made-to-order or customized products cannot be cancelled once production has begun.

Return Shipping

If the return is due to:

• A defective or incorrect product, we will bear the return shipping cost.

• Any other eligible reason, the customer will be responsible for return shipping charges.

Contact Us

For any return, exchange, or refund-related queries, please contact us:

Vastreymaitri
Email: vastreymaitri2@gmail.com